Comments on: BuyRIGHT Prepaid MasterCard http://www.chexaccount.com/buyright-prepaid-mastercard/ ChexSystems Solutions & Second Chance Checking Accounts Sat, 31 May 2014 18:41:02 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Mark Saltzman http://www.chexaccount.com/buyright-prepaid-mastercard/comment-page-1/#comment-18023 Mark Saltzman Tue, 14 Aug 2012 19:20:08 +0000 http://www.chexaccount.com/?p=79#comment-18023 I would like to dissuade anyone from buying this prepaid card. I’ve had the card for no more than two weeks and they are already ripping me off. Unbelievable customer service? I’m sure they wrote that. Yes it is unbelievably poor. Do not expect to get a response from customer service for at least two days and when you do they will only send you prepackaged answers. And you cannot reply to their response, you have to create a new message and then wait another two days for a response. Do not expect to get someone on the phone either if you have a question or issue. All customer service lines are automated with no option to speak to a live person. Last Sunday I went to make a purchase and the money was there according to their website but my transaction was declined. Told store to try again twice and I ended up getting charged 50 cents per decline. Only when I got home to check my account had my balance been reduced. So it appears that they wait until you swipe the card to start accruing unfair fees or updating your account. Save the embarrassment of trying to make a purchase and getting declined and go with a Western Union or American Express prepaid card. I am.

Finally, if you try to dissuade others from using their card on their Facebook page as I did today, they will promptly remove your comment since they obviously don’t want anyone badmouthing their service. Makes sense but they obviously have something to hide. Do not let them reel you in.

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